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The sociological evaluation of students' satisfaction of quality of educational services as a criterion of effectiveness of management of medical university


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The article reveals impact of transition to market relationships on transformation of both structure and dynamics of education processes, increase of requirements to education system and alteration of administrative managerial approaches to organization of functioning of higher school. In new social economic conditions the satisfaction of consumers with quality of given services is one of basic indicators of effectiveness of university. On the basis of analysis of level of satisfaction of students with components of educational process it is demonstrated that high effectiveness of management of university functioning can be ensured by progression to convergence of content of educational programs of high school, level of professional competences of graduating students and demands of labor market.

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